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School District 5
School District 5 acknowledges we are on the homelands of the Ktunaxa
Southeast Kootenay
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Information

Intermittent email delivery in 365 exchange online (outlook)​

*This issue has now been resolved. As per the Microsoft Team:

Final status: We completed the roll back of a recent update which has mitigated the issue, and our service telemetry indicates recovery and restoration of mail flow. Additionally, the service has automatically rebalanced traffic across healthy infrastructure to further expedite resolution for end-users.

Root cause: We identified that a recent update made to the impacted Canadian infrastructure may have contributed to end-user impact. The update was intended to improve aspects of mail routing across our Canadian infrastructure.

Next steps:

- We're reviewing our service update procedure to better identify areas of improvement for handling service changes like this one in the future.

- We're reviewing our detection mechanisms to identify any areas of improvement for responding to issues similar to this one in the future.

We’ll provide a Post-Incident Report within 5 business days.



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​SD5 IT Advisory Notice: Intermittent Email - Outlook/Exchange Online message delivery delayed (inbound/outbound)
Hello Everyone (SD5 All Staff/Students);
There has been an ongoing problem this morning regarding email services (outlook/Exchange online),  Microsoft is investigating the issue, here is the latest update regarding the problem, we'll continue to monitor for updates.
 
Some users' inbound and outbound email messages may be intermittently delayed when sending through Exchange Online
 
Issue ID: EX779388
Affected services: Exchange Online
Status: Investigating
Issue type: Incident
Start time: Apr 17, 2024, 9:13 AM MDT
 
User impact
Users' inbound and outbound email messages may be intermittently delayed when sending through Exchange Online.
 
Description
Some users report that they can't send or receive messages at all.
This issue occurs in all Exchange Online connection methods.
 
Scope of impact
This issue can potentially affect any user that's hosted in Canada that's attempting to send or receive email messages, as well as users who are hosted outside of Canada that attempt to send email to or receive email from users hosted in Canada.
 
 
Current status
Apr 17, 2024, 11:04 AM MDT
We're continuing our analyses into portions of mail flow infrastructure that's performing below our manageable service performance thresholds. We've isolated and are further analyzing an error related to a processing quota so we can determine our next troubleshooting steps for remediating the impact.
Next update by:
Apr 17, 2024, 1:30 PM MDT
 
History of updates
Apr 17, 2024, 9:52 AM MDT
Our monitoring systems show that portions of mail flow infrastructure are operating below expected standards, resulting in either mail flow delays or outright failures to send or receive email messages. We're evaluating the service infrastructure to determine the most expedient remediation option while also determining the reasoning behind this service degradation.
Apr 17, 2024, 9:19 AM MDT
We're investigating a potential issue where some users' inbound and outbound email messages may be delayed, and we’re checking for impact to your organization. We'll provide an update within 30 minutes.

2024-04-17
  
Information

​Kindergarten Registration for 2024/2025 is open

School District No. 5 (Southeast Kootenay) welcomes all children born between January 1, 2019, and December 31, 2019, and encourages parents to register ​their children at their catchment area school for September 2024 kindergarten entry. Registration and enrolment application forms shall only be accepted by the catchment area school commencing on Thursday, February 1, 2024, at 8:30 a.m. Online Registration information here​.

2024-02-01
  
Transport

​Please be advised of bus route changes in Sparwood effective January 8, 2024

​Please see transportation memo from Joe Tank, Operations Manager. These changes effect students riding Bus 4058 and Bus 2054.

2023-12-21
  
Alert

The mechanical issue has been resolved. The school is open on Monday.

​The mechanical issue has been resolved at Elkford Secondary. At this time, students are expected to be in attendance at Elkford Secondary on Monday, December 11, 2023.

Thank you.​


2023-12-09
  
Information2023-09-08
  
Information

​To help the School District better understand the childcare needs of families for their school-aged child(ren) in grades K-6, please complete this survey before April 1, 2023. Please take a few minutes to provide us with this valuable information. Thank you.

Survey Link​


 QRCode for SD5 Before and After School Care Survey.png

2023-04-01
  
Information
2023-06-30
  
Information

​​October 3 - November 10, 2022​ 

2022-11-10
  
Information

School District No. 5 (Southeast Kootenay) realizes the school calendar is an important document for family planning. Unfortunately, we have had to make an amendment to the second half of the current school year. You will notice in April we have adjusted the Professional Development Day from April 17 to April 24 to align with the Regional Specialist Teachers' Association's planned day. We therefore, are proposing the move of the non-instructional day originally on April 28 to April 21 to allow a four day weekend. The District is hoping these changes will not cause too much disruption in your family planning. If you have any comments or concerns regarding these specific changes please send them to Amanda.skene@sd5.bc.ca before November 15, 2022.     

Proposed Amendment 2022-2023 School Calendar​

2022-11-15
  
Information

​National Day of Mourning

​As the Government of B.C. has announced yesterday they will follow the lead of the federal government, schools across the district will be closed on Monday, September 19, 2022, to commemorate the funeral of Queen Elizabeth II. The Ministry of Education and Child Care has announced that K-12 public schools will be closed for the federal holiday.

2022-09-19
  
Information

Thursday, September 8, 2022 7:00-8:00 p.m.

​​Please join us for a virtual open house on September 8th at 7:00-8:00 pm.  This will be an opportunity to meet the new superintendent, secretary treasurer and to provide feedback on the District's Framework for Enhancing Student Learning (FESL).  

________________________________________________________________________________

Microsoft Teams meeting

Join on your computer, mobile app or room device

Click here to join the meeting

Meeting ID: 275 008 332 574
Passcode: xyNtBc

Download Teams | Join on the web


2022-09-09
  
Information

Important information for the first day of school, Tuesday, September 6, 2022.

2022-09-07
  
Information

new.jpgCheck out this document for updated Daily Health Check and What to Do When Sick information.

For more information, pleaser refer to the BCCDC guidelines. ​

2022-06-28
  
Information

​​

​See the featured video from​ Association of School Transportation Services BC​ on this rewarding career

2022-04-18
  
Information
2022-04-30
  
Information
2022-03-13
  
Information

​Planned changes to public health orders over the coming days and weeks focused on more types of activities and events.

In alignment with this announcement, BCCDC expects to rescind their December 2021 Addendum that outlined additional prevention measures for K-12 schools on Friday February 18. As such, the Addendum – Provincial COVID-19 Communicable Disease Guidelines for K-12 Settings will also be rescinded at end of day this Friday (11:59 pm PT).​

2022-02-27
  
Information
2022-02-28
  
Information
2022-02-18
  
Information
2022-02-15
  
Snow

​Schools in both Elkford and Sparwood are closed on Tuesday, January 4, due to heavy snowfall and road conditions. Busses will not be running.

2022-01-04
  
Information

​Please see attached Deputy Minister's Bulletin​ with Questions and Answers to the Phased Restart in January 2022.

Updates available on COVID-19 Information Page - Information for Students and Parents

2022-01-15
  
Alert

​Return to School delayed

​Please see an update from the Superintendent and Secretary-Treasurer here.

Updates available on COVID-19 Information Page - Information for Students and Parents​

2022-01-10
  
Information

​Click here for guidelines

2021-12-15
  
Transport

​Bus Route Changes - Please Click Links for Updated Bus Schedules effective November 8, 2021

2021-11-17
  
Information

​Click here  for more information

2021-09-07
  
Information

​click here

2021-09-30
  
Information

​Applications can be emailed to: leroy@sloanconsultants.ca

2021-08-27
  
Information
2021-07-28
  
Information
2021-06-30
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