| | Information | Intermittent email delivery in 365 exchange online (outlook) |
*This issue has now been resolved. As per the Microsoft Team: Final
status: We completed the roll back of a recent update which has mitigated the
issue, and our service telemetry indicates recovery and restoration of mail
flow. Additionally, the service has automatically rebalanced traffic across
healthy infrastructure to further expedite resolution for end-users.
Root
cause: We identified that a recent update made to the impacted Canadian
infrastructure may have contributed to end-user impact. The update was intended
to improve aspects of mail routing across our Canadian infrastructure.
Next
steps:
- We're reviewing our service update procedure to better identify areas of
improvement for handling service changes like this one in the future.
- We're reviewing our detection mechanisms to identify any areas of improvement
for responding to issues similar to this one in the future.
We’ll provide a Post-Incident Report within 5 business days.
---------------------------------
SD5 IT Advisory Notice: Intermittent Email - Outlook/Exchange Online message delivery delayed (inbound/outbound) Hello Everyone (SD5 All Staff/Students); There has been an ongoing problem this morning regarding email services (outlook/Exchange online), Microsoft is investigating the issue, here is the latest update regarding the problem, we'll continue to monitor for updates. Some users' inbound and outbound email messages may be intermittently delayed when sending through Exchange Online Issue ID: EX779388 Affected services: Exchange Online Status: Investigating Issue type: Incident Start time: Apr 17, 2024, 9:13 AM MDT User impact Users' inbound and outbound email messages may be intermittently delayed when sending through Exchange Online. Description Some users report that they can't send or receive messages at all. This issue occurs in all Exchange Online connection methods. Scope of impact This issue can potentially affect any user that's hosted in Canada that's attempting to send or receive email messages, as well as users who are hosted outside of Canada that attempt to send email to or receive email from users hosted in Canada. Current status Apr 17, 2024, 11:04 AM MDT We're continuing our analyses into portions of mail flow infrastructure that's performing below our manageable service performance thresholds. We've isolated and are further analyzing an error related to a processing quota so we can determine our next troubleshooting steps for remediating the impact. Next update by: Apr 17, 2024, 1:30 PM MDT History of updates Apr 17, 2024, 9:52 AM MDT Our monitoring systems show that portions of mail flow infrastructure are operating below expected standards, resulting in either mail flow delays or outright failures to send or receive email messages. We're evaluating the service infrastructure to determine the most expedient remediation option while also determining the reasoning behind this service degradation. Apr 17, 2024, 9:19 AM MDT We're investigating a potential issue where some users' inbound and outbound email messages may be delayed, and we’re checking for impact to your organization. We'll provide an update within 30 minutes. | 4/17/2024 |
| | Alert | The mechanical issue has been resolved. The school is open on Monday.
| The mechanical issue has been resolved at Elkford Secondary. At this time, students are expected to be in attendance at Elkford Secondary on Monday, December 11, 2023. Thank you.
| 12/9/2023 |
| | Information | | | 9/8/2023 |
| | Information | | School District No. 5 (Southeast Kootenay) realizes the school calendar is an important document for family planning. Unfortunately, we have had to make an amendment to the second half of the current school year. You will notice in April we have adjusted the Professional Development Day from April 17 to April 24 to align with the Regional Specialist Teachers' Association's planned day. We therefore, are proposing the move of the non-instructional day originally on April 28 to April 21 to allow a four day weekend. The District is hoping these changes will not cause too much disruption in your family planning. If you have any comments or concerns regarding these specific changes please send them to Amanda.skene@sd5.bc.ca before November 15, 2022.
Proposed Amendment 2022-2023 School Calendar
| 11/15/2022 |
| | Information | National Day of Mourning
| As the Government of B.C. has announced yesterday they will follow the lead of the federal government, schools across the district will be closed on Monday, September 19, 2022, to commemorate the funeral of Queen Elizabeth II. The Ministry of Education and Child Care has announced that K-12 public schools will be closed for the federal holiday.
| 9/19/2022 |
| | Information | Thursday, September 8, 2022 7:00-8:00 p.m.
| Please join us for a virtual open house on September 8th at 7:00-8:00 pm. This will be an opportunity to meet the new superintendent, secretary treasurer and to provide feedback on the District's Framework for Enhancing Student Learning (FESL).
________________________________________________________________________________ Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting Meeting ID: 275 008 332 574 Passcode: xyNtBc Download Teams | Join on the web
| 9/9/2022 |
| | Information | Important information for the first day of school, Tuesday, September 6, 2022.
| | 9/7/2022 |
| | Information | | | 6/28/2022 |
| | Information | | | 4/30/2022 |
| | Information | | | 3/13/2022 |
| | Snow | | Schools in both Elkford and Sparwood are closed on Tuesday, January 4, due to heavy snowfall and road conditions. Busses will not be running.
| 1/4/2022 |
| | Information | | | 1/15/2022 |
| | Alert | Return to School delayed
| | 1/10/2022 |
| | Information | | Click here for more information
| 9/7/2021 |
| | Information | | | 9/30/2021 |
| | Information | | | 6/30/2021 |
| | Information | | | 4/4/2021 |
| | Alert | | Both Mount Baker Secondary School and the Cranbrook School Board Office are temporarily unable to accept voice messages on their phone lines. Please call and speak to someone directly or send an email.
We apologize for this inconvenience.
| 2/1/2021 |
| | Information | | | 2/28/2021 |
| | Information | You will find the CRC forms here that you need to complete in order to be a volunteer at your child's school
| | 9/15/2020 |
| | Information | | | 9/5/2020 |
| | Information | | In September 2020 all schools in British Columbia will start up in Stage 2 with the goal of maximizing in-class
instruction for all students within the revised public health guidelines to reduce the risk of COVID-19 transmission.
| 9/3/2020 |
| | Information | | | 9/3/2020 |
| | Information | | | 9/3/2020 |
| | Information | Please take a look at our Back to School Plan for September 2020!
| | 9/30/2020 |
| | Information | | | 8/29/2020 |
| | Information | KDS/KLC continues to be open for registration for all students in School District #5. Please contact us for more information.
| Still considering your options for September? KDS is still accepting registrations at this time for SD5 students.
Contact us a kds.mailing@sd5.bc.ca to connect with someone to discuss learning options for your child or call us at 250-423-4912.
| 9/11/2020 |
| | Information | We are continuing to keep our registrations open for all SD5 students at this time. Contact us for more information.
| Interested in registering your child in our primary, middle school or secondary school programs? Our registration is still open for SD 5 students at this time. Contact us at kds.mailing@sd5.bc.ca or call us at 1-250-423-4912 for more information.
| 8/17/2020 |
| | Information | | | 7/31/2020 |
| | Information | | | 6/29/2020 |